{"id":7226,"date":"2024-02-15T16:01:16","date_gmt":"2024-02-15T16:01:16","guid":{"rendered":"https:\/\/www.h2o-am.com\/?page_id=7226"},"modified":"2026-03-24T15:50:50","modified_gmt":"2026-03-24T15:50:50","slug":"informations-reglementaires","status":"publish","type":"page","link":"https:\/\/www.h2o-am.com\/fr\/informations-reglementaires\/","title":{"rendered":"Informations r\u00e9glementaires"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7226\" class=\"elementor elementor-7226\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9c2444e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9c2444e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e31d327\" data-id=\"e31d327\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-12b102c elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"12b102c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-72dff0b\" data-id=\"72dff0b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa696f3 elementor-widget elementor-widget-heading\" data-id=\"fa696f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informations R\u00e9glementaires<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2dd6251\" data-id=\"2dd6251\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21fdf94 elementor-widget elementor-widget-image\" data-id=\"21fdf94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04-1024x1024.jpg\" class=\"attachment-large size-large wp-image-5654\" alt=\"\" srcset=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04-1024x1024.jpg 1024w, https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04-300x300.jpg 300w, https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04-150x150.jpg 150w, https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04-768x768.jpg 768w, https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04-1536x1536.jpg 1536w, https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04.jpg 2000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9ed0a84 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9ed0a84\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23b9bde\" data-id=\"23b9bde\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f4b3de elementor-widget elementor-widget-text-editor\" data-id=\"4f4b3de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>RECLAMATIONS DES CLIENTS<\/strong><\/p>\n<p>Notre priorit\u00e9 est la satisfaction du client. C\u2019est pourquoi nous sommes tr\u00e8s attentifs aux r\u00e9clamations des clients concernant les produits et\/ou services de H2O AM. Nous nous engageons \u00e0 examiner votre demande et \u00e0 r\u00e9pondre \u00e0 votre r\u00e9clamation dans les d\u00e9lais impartis. Le syst\u00e8me de traitement des r\u00e9clamations de H2O AM traite les r\u00e9clamations des clients avec pr\u00e9cision, de mani\u00e8re uniforme et conform\u00e9ment \u00e0 la r\u00e9glementation applicable. L\u2019acc\u00e8s au service des r\u00e9clamations est gratuit et les clients peuvent d\u00e9poser leur r\u00e9clamation en fran\u00e7ais ou en anglais.<\/p>\n<p><strong>D\u00e9finition des r\u00e9clamations<\/strong><\/p>\n<p>Une r\u00e9clamation est consid\u00e9r\u00e9e comme l\u2019expression d\u2019un m\u00e9contentement (oral ou \u00e9crit) concernant la fourniture ou l\u2019absence de fourniture d\u2019un service financier.<\/p>\n<p>Une demande d\u2019information, d\u2019avis, de clarification, de service ou de prestation de service ne constitue pas une r\u00e9clamation.<\/p>\n<p><strong>Traitement des r\u00e9clamations<\/strong><\/p>\n<p>Les r\u00e9clamations peuvent \u00eatre envoy\u00e9es par courrier, par t\u00e9l\u00e9phone et\/ou par courrier \u00e9lectronique, ou peuvent \u00eatre fournies par l\u2019interm\u00e9diaire du point de contact habituel du client.<\/p>\n<ul>\n<li>Par t\u00e9l\u00e9phone : Le point de contact habituel du client<\/li>\n<li>Par courrier :\n<ul>\n<li><strong>H2O Asset Management L.L.P<\/strong><strong>.<\/strong>: Michelin House, 81 Fulham Road, SW3 6RD (2nd Floor, Office 209), Londres, Royaume-Uni<\/li>\n<li><strong>H2O AM Europe SAS&nbsp;<\/strong>:5\u00e8me&nbsp;\u00e9tage, 39 avenue Pierre 1er de Serbie 750008 Paris, France<\/li>\n<li><strong>H2O Monaco&nbsp;<\/strong>: 24, BD PRINCESSE CHARLOTTE ET 1, IMPASSE DE LA FONTAINE 10 ETG N\u00b0 B10 \u2013 98000 MONACO \u2013 MC PRINCIPAUTE DE MONACO<\/li>\n<li><strong>H2O AM ASIA PTE.<\/strong>&nbsp;12 Marina Boulevard #17-01 \u2013 Marina Bay Financial Centre Tower 3 \u2013 Singapour 018982<\/li>\n<li><strong>H2O AM SWITZERLAND SA<\/strong><strong><br><\/strong>rue Cornavin 11, c\/o DYN Gen\u00e8ve SA (CHE 372.076.788) \u2013 1201 Gen\u00e8ve<\/li>\n<\/ul>\n<\/li>\n<li>Par courrier \u00e9lectronique : Le point de contact habituel du client et\/ou <a href=\"mailto:complaints@h2o-am.com\">complaints@h2o-am.com<\/a><\/li>\n<\/ul>\n<p><strong>D\u00e9lais de traitement<\/strong><\/p>\n<ul>\n<li>Les entit\u00e9s du groupe H2O AM sont tenues d&rsquo;accuser r\u00e9ception de toutes les r\u00e9clamations dans un d\u00e9lai de 10 jours \u00e0 partir de la date d&rsquo;envoi de la plainte \u00e9crite.<\/li>\n<li>R\u00e9pondre \u00e0 toute r\u00e9clamation dans un d\u00e9lai maximum de deux mois \u00e0 compter de la date d&rsquo;envoi de la plainte \u00e9crite. H2O AM rassemblera toutes les informations, la documentation et les commentaires relatifs \u00e0 votre r\u00e9clamation<\/li>\n<li>Si notre traitement doit durer plus de deux mois, nous vous \u00e9crirons \u00e0 nouveau pour vous en expliquer les raisons et vous indiquer la date \u00e0 laquelle nous pensons \u00eatre en mesure de clore la r\u00e9clamation. Lorsque le traitement sera termin\u00e9, nous vous ferons part du r\u00e9sultat par \u00e9crit.<\/li>\n<\/ul><div><font face=\"corbel\"><br><\/font><\/div>\n<p><strong>M\u00e9diateur<\/strong><strong><br><\/strong><\/p>\n<p>En dernier recours et si vous n\u2019\u00eates pas satisfait de notre r\u00e9ponse finale, vous pouvez soumettre votre demande, sans frais, au m\u00e9diateur de la juridiction o\u00f9 les r\u00e9clamations doivent \u00eatre adress\u00e9es. Le M\u00e9diateur doit \u00eatre saisi dans un d\u00e9lai d\u2019un an \u00e0 compter de la r\u00e9clamation d\u00e9pos\u00e9e aupr\u00e8s de H2O AM et seulement apr\u00e8s que tous les recours internes mentionn\u00e9s ci-dessus ont \u00e9t\u00e9 utilis\u00e9s.<\/p>\n<p><strong>France :<\/strong><\/p>\n<p>Le Service de m\u00e9diation de l\u2019AMF peut \u00eatre contact\u00e9 de diff\u00e9rentes mani\u00e8res :<\/p>\n<ul>\n<li>Par courrier : M\u00e9diateur \u2013 Autorit\u00e9 des March\u00e9s Financiers, 17 place de la Bourse \u2013 75082 Paris cedex 02.<\/li>\n<li>Par le site web :&nbsp;<a href=\"https:\/\/www.amf-france.org\/en_US\/Le-mediateur-de-l-AMF\/Le-mediateur-mode-d-emploi\/Modes-de-saisine\">https:\/\/www.amf-france.org\/en_US\/Le-mediateur-de-l-AMF\/Le-mediateur-mode-d-emploi\/Modes-de-saisine<\/a><\/li>\n<\/ul>\n<p><strong>Monaco :<\/strong><\/p>\n<p>Le service du M\u00e9diateur peut \u00eatre contact\u00e9<\/p>\n<ul>\n<li>par site web :&nbsp;<a href=\"https:\/\/en.service-public-particuliers.gouv.mc\/You-and-The-Administration\/Ombudsman-service\/Mediation\">https:\/\/en.service-public-particuliers.gouv.mc\/You-and-The-Administration\/Ombudsman-service\/Mediation<\/a><\/li>\n<\/ul>\n<p><strong>Royaume-Uni :<\/strong><\/p>\n<p>Le Financial Ombudsman Service peut \u00eatre contact\u00e9 de diff\u00e9rentes mani\u00e8res :<\/p>\n<ul>\n<li>Par courrier : Financial Ombudsman Service Exchange Tower, Harbour Exchange Square Londres, E14 9SR<\/li>\n<li>Par t\u00e9l\u00e9phone : 0800 023 4567<\/li>\n<li>Par courrier \u00e9lectronique : complaint.info@financial- ombudsman.org.uk<\/li>\n<li>Par site web :&nbsp;<a href=\"http:\/\/www.financial-ombudsman.org.uk\/\">financial-ombudsman.org.uk<\/a><\/li>\n<\/ul>\n<p><strong>Singapour :<\/strong><\/p>\n<p>Le Financial Industry Disputes Resolution Centre Ltd (FIDReC) est une institution ind\u00e9pendante et impartiale qui r\u00e9sout les litiges financiers des consommateurs par la m\u00e9diation et l\u2019arbitrage. Il peut \u00eatre contact\u00e9 de diff\u00e9rentes mani\u00e8res :<\/p>\n<ul>\n<li>Par courrier : 36, #15-01 Robinson Rd, City House, Singapore 068877<\/li>\n<li>Par t\u00e9l\u00e9phone : +65 6327 8878<\/li>\n<li>Par le site web :&nbsp;<a href=\"https:\/\/www.fidrec.com.sg\/website\/index.html\">https:\/\/www.fidrec.com.sg\/website\/index.html<\/a><\/li>\n<\/ul>\n<p><strong>Suisse :<\/strong><\/p>\n<p>Association Finanzombudsstelle Schweiz (FINOS)<br>Par courrier : Talstrasse 20, 8001 Z\u00fcrich<\/p>\n<p>Par le site web :&nbsp;<a href=\"mailto:Info@finos.ch\">Info@finos.ch<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb103de elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"eb103de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/09\/Global-Client-Complaints-Policy-web-version-16.09.25.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Global Client Complaints Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-960a632 elementor-widget elementor-widget-text-editor\" data-id=\"960a632\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><br \/>TRAITEMENT DES DONNEES PERSONNELLES<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8d7cf6 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c8d7cf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/12\/Nov-2025-Avis-de-confidentialite-sur-le-traitement-des-donnees.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Avis sur les donn\u00e9es personnelles<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/12\/Nov-2025-H2O-Data-Protection-Privacy-policy_-WEB.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politique de la protection des donn\u00e9es<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:compliance@h2o-am.com\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contact concernant la protection des donn\u00e9es : compliance@h2o-am.com<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0efdba9 elementor-widget elementor-widget-text-editor\" data-id=\"0efdba9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><br \/>AUTRES POLITIQUES<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87f1f98 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"87f1f98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/03\/H2O-AM-GLOBAL-CoI-POLICY-web-version-2025-.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">H2O AM Conflicts of Interest Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/10\/2025-POLDEREM-RESUME-octobre-FRA.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">R\u00e9mun\u00e9ration du personnel<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/05\/H2O-Best-execution-and-best-selection-policy-2025-website.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">H2O Best Execution and Best Selection policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2026\/01\/Compte-rendu-relatif-aux-frais-dintermediation-2025.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Compte rendu relatif aux frais d'interm\u00e9diation 2025<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b718e4 elementor-widget elementor-widget-text-editor\" data-id=\"6b718e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><br \/>ENGAGEMENT<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ccf9c3 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2ccf9c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2024\/09\/H2O-Modern-Slavery-Statement-2024.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">H2O AM Modern Slavery Statement 2023<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/11\/Politique-dengagement-actionnarial-FR.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politique d\u2019engagement actionnarial et d\u2019exercice des droits de vote<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/04\/2025_H2O_AM_Politique_de_prise_en_compte_des_risques_de_durabilite.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politique de prise en compte des risques de durabilit\u00e9<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/11\/FR-Politique-dexclusion-Final-Version-2025.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politique d'exclusion<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2026\/03\/H2O_AM_Compte-rendu-politique-dengagement-actionnarial_2025.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Compte-rendu de la politique d'engagement actionnarial 2025<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/06\/2024_H2O_AM_Rapport-article-29-LEC.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Rapport Article 29 (2024)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b396f3 elementor-widget elementor-widget-text-editor\" data-id=\"9b396f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><br \/>PROTECTION CONTRE LA DILUTION\u00a0<\/strong><\/p><h5><span style=\"color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\">Swing Pricing Policy<\/span><\/h5><p>Soucieuse de pr\u00e9server les int\u00e9r\u00eats de ses d\u00e9tenteurs \u00e0 long terme, H2O Asset Management a mis en place depuis 2017 un m\u00e9canisme de swing pricing bas\u00e9 sur la m\u00e9thodologie pr\u00e9conis\u00e9e par la charte de l\u2019AFG. L\u2019introduction du swing pricing concerne uniquement les fonds UCITS suivants:<\/p><ul><li>H2O Adagio FCP<\/li><li>H2O Moderato FCP<\/li><li>H2O MultiBonds FCP<\/li><li>H2O MultiStrategies FCP<\/li><li>H2O Vivace FCP<\/li><li>H2O Allegro FCP<\/li><li>H2O EuroAggregate<\/li><li>H2O MultiEquities FCP<\/li><li>H2O Largo<\/li><li>H2O MultiAggregate Fund<\/li><li>H2O Multi Emerging Debt Fund<\/li><li>H2O EuroSovereign<\/li><li>H2O EuroSovereign 3-5 years<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-855c7cc elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"855c7cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/devh2o.agencesand.net\/wp-content\/uploads\/2024\/02\/H2O-AM-Swing-pricing-policy-FAQ-1.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">H2O AM Swing Pricing Policy FAQ<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Informations R\u00e9glementaires RECLAMATIONS DES CLIENTS Notre priorit\u00e9 est la satisfaction du client. C\u2019est pourquoi nous sommes tr\u00e8s attentifs aux r\u00e9clamations des clients concernant les produits et\/ou services de H2O AM. Nous nous engageons \u00e0 examiner votre demande et \u00e0 r\u00e9pondre \u00e0 votre r\u00e9clamation dans les d\u00e9lais impartis. Le syst\u00e8me de traitement des r\u00e9clamations de H2O [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-7226","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.h2o-am.com\/fr\/wp-json\/wp\/v2\/pages\/7226","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.h2o-am.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.h2o-am.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.h2o-am.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.h2o-am.com\/fr\/wp-json\/wp\/v2\/comments?post=7226"}],"version-history":[{"count":119,"href":"https:\/\/www.h2o-am.com\/fr\/wp-json\/wp\/v2\/pages\/7226\/revisions"}],"predecessor-version":[{"id":15203,"href":"https:\/\/www.h2o-am.com\/fr\/wp-json\/wp\/v2\/pages\/7226\/revisions\/15203"}],"wp:attachment":[{"href":"https:\/\/www.h2o-am.com\/fr\/wp-json\/wp\/v2\/media?parent=7226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}