{"id":14881,"date":"2024-02-15T16:01:16","date_gmt":"2024-02-15T16:01:16","guid":{"rendered":"https:\/\/www.h2o-am.com\/informazioni-sulla-normativa\/"},"modified":"2026-03-05T11:18:57","modified_gmt":"2026-03-05T11:18:57","slug":"informazioni-sulla-normativa","status":"publish","type":"page","link":"https:\/\/www.h2o-am.com\/it\/informazioni-sulla-normativa\/","title":{"rendered":"Informazioni sulla normativa"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14881\" class=\"elementor elementor-14881 elementor-13642\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9c2444e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9c2444e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e31d327\" data-id=\"e31d327\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-12b102c elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"12b102c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-72dff0b\" data-id=\"72dff0b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa696f3 elementor-widget elementor-widget-heading\" data-id=\"fa696f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informazioni normative<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2dd6251\" data-id=\"2dd6251\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21fdf94 elementor-widget elementor-widget-image\" data-id=\"21fdf94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04-1024x1024.jpg\" class=\"attachment-large size-large wp-image-14304\" alt=\"\" srcset=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04-1024x1024.jpg 1024w, https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04-300x300.jpg 300w, https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04-150x150.jpg 150w, https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04-768x768.jpg 768w, https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04-1536x1536.jpg 1536w, https:\/\/www.h2o-am.com\/wp-content\/uploads\/2023\/12\/Visuel-H2o-04.jpg 2000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9ed0a84 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9ed0a84\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23b9bde\" data-id=\"23b9bde\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f4b3de elementor-widget elementor-widget-text-editor\" data-id=\"4f4b3de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>RECLAMI DEI CLIENTI<\/strong><\/p>\n<p>La soddisfazione del cliente \u00e8 la nostra massima priorit\u00e0. Per questo motivo siamo molto attenti ai reclami dei clienti sui prodotti e\/o servizi di H2O AM. Ci impegniamo a esaminare la tua richiesta e a rispondere al tuo reclamo in modo tempestivo. Il sistema di gestione dei reclami di H2O AM elabora i reclami dei clienti in modo accurato, coerente e conforme alle normative vigenti. L&#8217;accesso all&#8217;ufficio reclami \u00e8 gratuito e i clienti possono presentare i loro reclami in francese o in inglese.    <\/p>\n<p><strong>Definizione delle richieste di risarcimento<\/strong><\/p>\n<p>Per reclamo si intende l&#8217;espressione di insoddisfazione (orale o scritta) per la fornitura o la mancata fornitura di un servizio finanziario.<\/p>\n<p>Una richiesta di informazioni, consigli, chiarimenti, assistenza o fornitura di servizi non costituisce un reclamo.<\/p>\n<p><strong>Elaborazione delle richieste di risarcimento<\/strong><\/p>\n<p>I reclami possono essere inviati per posta, telefono e\/o e-mail, oppure possono essere inoltrati tramite il punto di contatto abituale del cliente.<\/p>\n<ul>\n<li>Per telefono: Il punto di contatto abituale del cliente<\/li>\n<li>Per posta:\n<ul>\n<li><strong>H2O Asset Management L.L.P<\/strong><strong>.<\/strong>: 9\u00b0 piano, 33 Cavendish Square, W1G 0PW, Londra, Regno Unito<\/li>\n<li><strong>H2O AM Europe SAS <\/strong>:5\u00b0 piano, 39 avenue Pierre 1er de Serbie 750008 Parigi, Francia<\/li>\n<li><strong>H2O Monaco <\/strong>: 24, BD PRINCESSE CHARLOTTE ET 1, IMPASSE DE LA FONTAINE 10 ETG N\u00b0 B10 &#8211; 98000 MONACO &#8211; MC PRINCIPAUTE DE MONACO<\/li>\n<li><strong>H2O AM ASIA PTE.<\/strong>  12 Marina Boulevard #17-01 &#8211; Marina Bay Financial Centre Tower 3 &#8211; Singapore 018982<\/li>\n<li><strong>H2O AM SVIZZERA SA<\/strong><strong><br><\/strong>rue Cornavin 11, c\/o DYN Gen\u00e8ve SA (CHE 372.076.788) &#8211; 1201 Ginevra<\/li>\n<\/ul>\n<\/li>\n<li>Per e-mail: Il punto di contatto abituale del cliente e\/o <a href=\"mailto:complaints@h2o-am.com\">complaints@h2o-am.com<\/a><\/li>\n<\/ul>\n<p><strong>Tempi di elaborazione<\/strong><\/p>\n<ul>\n<li style=\"font-size: 18px;\">Le entit\u00e0 del Gruppo H2O AM sono tenute a confermare la ricezione di tutti i reclami entro 10 giorni lavorativi dalla data di invio del reclamo scritto.&nbsp;<\/li>\n<li style=\"font-size: 18px;\">Rispondere a tutti i reclami entro un massimo di due mesi dalla data di invio del reclamo scritto. H2O AM raccoglier\u00e0 tutte le informazioni, la documentazione e i commenti relativi al tuo reclamo. <\/li>\n<li style=\"font-size: 18px;\">Se l&#8217;elaborazione richiede pi\u00f9 di due mesi, ti scriveremo nuovamente per spiegarti i motivi e per indicarti una data entro la quale prevediamo di poter chiudere la pratica. Al termine dell&#8217;elaborazione, ti informeremo per iscritto del risultato. \n<\/li>\n<\/ul><div><font face=\"corbel\"><br><\/font><\/div>\n<p><strong>Mediatore<\/strong><strong><br><\/strong><\/p>\n<p>Come ultima risorsa e se non sei soddisfatto della nostra risposta finale, puoi presentare il tuo reclamo, gratuitamente, all&#8217;Ombudsman della giurisdizione a cui devono essere indirizzati i reclami. L&#8217;Ombudsman deve essere contattato entro un anno dalla presentazione del reclamo a H2O AM e solo dopo aver esaurito tutti i rimedi interni di cui sopra. <\/p>\n<p><strong>Francia :<\/strong><\/p>\n<p>Il Dipartimento di Mediazione di AMF pu\u00f2 essere contattato in diversi modi:<\/p>\n<ul>\n<li>Per posta: M\u00e9diateur &#8211; Autorit\u00e9 des March\u00e9s Financiers, 17 place de la Bourse &#8211; 75082 Paris cedex 02.<\/li>\n<li>Tramite il sito web: https: <a href=\"https:\/\/www.amf-france.org\/en_US\/Le-mediateur-de-l-AMF\/Le-mediateur-mode-d-emploi\/Modes-de-saisine\">\/\/www.amf-france.org\/en_US\/Le-mediateur-de-l-AMF\/Le-mediateur-mode-d-emploi\/Modes-de-saisine<\/a><\/li>\n<\/ul>\n<p><strong>Monaco :<\/strong><\/p>\n<p>Il responsabile della mediazione pu\u00f2 essere contattato<\/p>\n<ul>\n<li>dal sito web: https: <a href=\"https:\/\/en.service-public-particuliers.gouv.mc\/You-and-The-Administration\/Ombudsman-service\/Mediation\">\/\/en.service-public-particuliers.gouv.mc\/You-and-The-Administration\/Ombudsman-service\/Mediation<\/a><\/li>\n<\/ul>\n<p><strong>Regno Unito:<\/strong><\/p>\n<p>Il Financial Ombudsman Service pu\u00f2 essere contattato in diversi modi:<\/p>\n<ul>\n<li>Per posta: Financial Ombudsman Service Exchange Tower, Harbour Exchange Square Londra, E14 9SR<\/li>\n<li>Per telefono: 0800 023 4567<\/li>\n<li>Per e-mail: complaint.info@financial- ombudsman.org.uk<\/li>\n<li>Dal sito web: <a href=\"http:\/\/www.financial-ombudsman.org.uk\/\">financial-ombudsman.org.uk<\/a><\/li>\n<\/ul>\n<p><strong>Singapore :<\/strong><\/p>\n<p>Il Financial Industry Disputes Resolution Centre Ltd (FIDReC) \u00e8 un&#8217;istituzione indipendente e imparziale che risolve le controversie finanziarie dei consumatori attraverso la mediazione e l&#8217;arbitrato. Pu\u00f2 essere contattato in diversi modi: <\/p>\n<ul>\n<li>Per posta: 36, #15-01 Robinson Rd, City House, Singapore 068877<\/li>\n<li>Per telefono: +65 6327 8878<\/li>\n<li>Tramite il sito web: https: <a href=\"https:\/\/www.fidrec.com.sg\/website\/index.html\">\/\/www.fidrec.com.sg\/website\/index.html<\/a><\/li>\n<\/ul>\n<p><strong>Svizzera :<\/strong><\/p>\n<p>Associazione Finanzombudsstelle Schweiz (FINOS)<br>Per posta: Talstrasse 20, 8001 Zurigo<\/p>\n<p>Tramite il sito web: <a href=\"mailto:Info@finos.ch\">Info@finos.ch<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb103de elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"eb103de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2026\/01\/Global-Client-Complaints-Policy-202601-version-website.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politica globale sui reclami dei clienti<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-960a632 elementor-widget elementor-widget-text-editor\" data-id=\"960a632\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><br>TRATTAMENTO DEI DATI PERSONALI<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8d7cf6 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c8d7cf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/12\/Nov-2025-Avis-de-confidentialite-sur-le-traitement-des-donnees.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Informativa sui dati personali<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/12\/Nov-2025-H2O-Data-Protection-Privacy-policy_-WEB.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politica di protezione dei dati<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:compliance@h2o-am.com\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contatto per la protezione dei dati: compliance@h2o-am.com<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0efdba9 elementor-widget elementor-widget-text-editor\" data-id=\"0efdba9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><br>ALTRE POLITICHE<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87f1f98 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"87f1f98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/03\/H2O-AM-GLOBAL-CoI-POLICY-web-version-2025-.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politica sui conflitti di interesse di H2O AM<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/10\/2025-POLDEREM-RESUME-octobre-FRA.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Retribuzione dei dipendenti<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/05\/H2O-Best-execution-and-best-selection-policy-2025-website.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politica H2O di Best Execution e Best Selection<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/04\/Compte-rendu-relatif-aux-frais-dintermediation-2024.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Relazione sulle commissioni di intermediazione 2024<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b718e4 elementor-widget elementor-widget-text-editor\" data-id=\"6b718e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><br>IMPEGNO<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ccf9c3 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2ccf9c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2024\/09\/H2O-Modern-Slavery-Statement-2024.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Dichiarazione di H2O AM sulla schiavit\u00f9 moderna 2023<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/11\/Politique-dengagement-actionnarial-FR.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politica di coinvolgimento degli azionisti e diritti di voto<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/04\/2025_H2O_AM_Politique_de_prise_en_compte_des_risques_de_durabilite.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politica di gestione del rischio di sostenibilit\u00e0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/11\/FR-Politique-dexclusion-Final-Version-2025.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politica di esclusione<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/08\/Compte-rendu-politique-de-vote-2024-VF.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Relazione sulla politica di coinvolgimento degli azionisti 2024<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2o-am.com\/wp-content\/uploads\/2025\/06\/2024_H2O_AM_Rapport-article-29-LEC.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Relazione Articolo 29 (2024)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b396f3 elementor-widget elementor-widget-text-editor\" data-id=\"9b396f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><br>PROTEZIONE DALLA DILUIZIONE  <\/strong><\/p><h5><span style=\"color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\">Politica dei prezzi di Swing<\/span><\/h5><p>Desiderosa di salvaguardare gli interessi a lungo termine dei suoi detentori, dal 2017 H2O Asset Management ha introdotto un meccanismo di swing pricing basato sulla metodologia raccomandata dalla carta AFG. L&#8217;introduzione dello swing pricing riguarda solo i seguenti fondi UCITS:   <\/p><ul><li>H2O Adagio FCP<\/li><li>H2O Moderato FCP<\/li><li>H2O MultiBonds FCP<\/li><li>H2O MultiStrategie FCP<\/li><li>H2O Vivace FCP<\/li><li>H2O Allegro FCP<\/li><li>H2O EuroAggregato<\/li><li>H2O MultiEquities FCP<\/li><li>H2O Largo<\/li><li>Fondo MultiAggregato H2O<\/li><li>H2O Multi Emerging Debt Fund<\/li><li>H2O EuroSovereign<\/li><li>H2O EuroSovereign 3-5 anni<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-855c7cc elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"855c7cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/devh2o.agencesand.net\/wp-content\/uploads\/2024\/02\/H2O-AM-Swing-pricing-policy-FAQ-1.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">H2O AM Swing Politica dei prezzi FAQ<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Informazioni normative RECLAMI DEI CLIENTI La soddisfazione del cliente \u00e8 la nostra massima priorit\u00e0. Per questo motivo siamo molto attenti ai reclami dei clienti sui prodotti e\/o servizi di H2O AM. Ci impegniamo a esaminare la tua richiesta e a rispondere al tuo reclamo in modo tempestivo. Il sistema di gestione dei reclami di H2O [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-14881","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.h2o-am.com\/it\/wp-json\/wp\/v2\/pages\/14881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.h2o-am.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.h2o-am.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.h2o-am.com\/it\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.h2o-am.com\/it\/wp-json\/wp\/v2\/comments?post=14881"}],"version-history":[{"count":1,"href":"https:\/\/www.h2o-am.com\/it\/wp-json\/wp\/v2\/pages\/14881\/revisions"}],"predecessor-version":[{"id":14883,"href":"https:\/\/www.h2o-am.com\/it\/wp-json\/wp\/v2\/pages\/14881\/revisions\/14883"}],"wp:attachment":[{"href":"https:\/\/www.h2o-am.com\/it\/wp-json\/wp\/v2\/media?parent=14881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}